Average Score (837 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

837 Ratings

4.8 Average

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  • Linda L.08-19-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Gustavo R.08-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Garret makes the service experience a smooth process !!! Always great service

  • Catherine N.08-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Appointment was booked when I purchased the vehicle, and I got a reminder - I didn’t need an oil change yet because the mileage was low, but you did it anyway because of my medical condition - thank you!

  • Wayne B.08-17-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    The staff were very friendly. They made you feel like family. They made sure we were happy with our lease.

  • Robert P.08-16-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    every one we meet was very friendly and ready to help, a very nice show room, the sales person was very helpful , the finance manager was also very helpful and easy to work with .

  • Brittany O.08-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    After working with the Ft. Myers VW, I decided to get rid of my brand new atlas so I didn’t have to go back there any more. Poor customer service, they will gas light you.

  • Uriel D.08-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Carola C.08-15-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Pleasant experience that lasted the usual, but was bearable thank to good salesmanship.

  • Alana M.08-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Kim was amazing, she got my in immediately after i told her my concerns, she had a loaner reserved and i was in and out in 20 minutes at Noon on a Saturday!

  • Kimberly D.08-14-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Gary Erickson was a super fabulous salesman. Knew so much about the 2025 Tiguan, was easy to talk with, and made the whole customer experience fantastic. Very professional dealership, lots of inventory. And more. All good things about VW if Ft. Myers!