Average Score (837 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

837 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Alejandro P.08-14-2025

    TYPE:ServiceMODEL:Golf RYEAR:2025

    Amazing service provided at Volkswagen of Fort Myers.

  • Kara H.08-14-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Allison H.08-13-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Tim W.08-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Kim did a great job. The online tool is easy to use. My only suggestion is more service options in the menu.

  • Yudith C.08-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Larissa E.08-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    We had an unfortunate, large repair and our service liaison did a super job keeping us informed during all steps of the process. We were given a courtesy car to use during the time it took to wait for one of the many parts needed to do the repair. This was greatly appreciated and made the waiting time not feel so bad. Gavin was friendly, professional and very attentive to help during the several week period it took to wait for the parts to fix the car.

  • Christopher H.08-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    The lady Kim in costumer service did a great job explaining things to me and keeping me up to date as to when my car would be finished being looked at. My car was also looked at and fixed in a timely manner.

  • Tom S.08-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Lim our service advisor is outstanding

  • Meybol C.08-11-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Great sales professional and the way we were treated as customers.

  • Gloria D.08-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Sales person was great.