Average Score (837 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

837 Ratings

4.8 Average

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  • Nick S.09-26-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    team was professional throughout the entire process. While I paid a little more for the service, it was absolutely worth it to have them thoroughly inspect the car and provide a one on one consultation. VW also covered my Uber rides to and from the appointment, which was a great touch. I’ll definitely be returning for future service.

  • Dianelba V.09-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2025

    Gracias a Oscar campos por su excelente atenciónes

  • Andrea B.09-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Fixed the problem I was having with my entertainment system very promptly.

  • Dale H.09-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    The entire experience was enjoyable. My check engine light came on, on Saturday. I called Monday and they got me in the very next day. They were'nt certain how long it would take so they arranged for a courtesy car for me to use. By 3:30, the faulty leak detection pump had been replaced and I went to pick it up. Very satisfied with this service.

  • Marina P.09-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    GPS….. they can not tell the truth

  • Hope M.09-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Quick, easy. Polite staff

  • Jerome D.09-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    I had a concern with topping off my oil levels after getting a warning on my VW dashboard. I Made an appointment for next day. That was accomplished along with replacing my glasses case holder. Thank you for your service

  • Jens B.09-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2025

    Luis and Diego were a pleasure to deal with. Both were extremely helpful.

  • Darrin W.09-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Great people. Great service.

  • Samuel H.09-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Your staff did exactly what needed to be done