Average Score (837 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

837 Ratings

4.8 Average

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  • Luis B.09-19-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2025

    Great service.

  • Stephen O.09-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    I have had an issue with my AC in my VW Atlas Cross sport since I purchased the car and after 2 visits they can not find the problem. The compressor keeps shutting off as I am driving down the road. I have to turn the ac off and back on to fix it. This seems like something that should be able to be fixed.

  • Warren B.09-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

  • Mary L.09-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Very good service and consideration for my time.

  • Leon T.09-18-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Jennifer G.09-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Previously, I had negative experiences at Volkswagen of Fort Myers. I was skeptical to return here. Ask her dad a five star job for me. He was always communicating and letting me know what was going on with my vehicle. I receive my vehicle and everything was taken care of as expected. Five stars to Oscar!

  • Rashad H.09-17-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Excellent management.

  • Gregory S.09-17-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    I have been working with Gary for many years!! Bought five cars from him!! Fort Myers VW is happy to have him !!

  • Thomas B.09-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    The service agent was very kind. I don't remember his name....

  • Rodolfo C.09-17-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

    Gary made the entire car buying process easy and stress free. His customer care was on point from start to finish, super helpful, friendly and straight to the point. He answered all my questions honestly without any of the usual sales pressure or gimmicks. It felt like he was focused on helping me find what was right for me instead of trying to squeeze extra money out of the deal. I left feeling confident, respected and taken care of. If you want someone who values your time and truly looks out for his customers, ask for Gary.