Average Score (837 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

837 Ratings

4.8 Average

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  • Michael J.09-10-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Thank you Josiah and Joe for your excellent service!!!!

  • Scott S.09-10-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Lori R.09-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    My salesman Luis Buzaglo was a pleasure to work with and was very professional and worked with me patiently until I figured out what I wanted to purchase. I would recommend him and wolkswagen of fort myers to anyone.

  • Janet M.09-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Do not buy a car at VW Of Fort Myers, Florida! They lied, they cheated, and they stole money from me. There is no ethics in this business. Avoid at all costs!! We discussed one price for the trade-in, in the final paperwork it was down by half! I noticed the mistake that night, brought in the next morning. They told me sorry Charlie, you signed it’s yours. Bye-bye! Unreal dealership. They changed their stories When trying to deal with me. And now they don’t even answer my emails to find out what is going on. I would avoid this dealership at all cost. There is no ethics involved in what they do. All they wanna do is screw the customer.

  • Helmuth K.09-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    So far vw hasn't let me down big time. It has dissapointed me a couple times, but that's life.

  • Josephine S.09-09-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    From the second we walked in, the staff were all very attentive and professional. We did not feel overwhelmed with any hard sell tactics or overbearing salesmen. Our salesman Todd was knowledgeable, professional and provided excellent assistance throughout the process. He had us in and out with our new car expeditiously. It was an overall excellent experience.

  • Md M.09-08-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Service is good

  • Richard S.09-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Kim was fantastic with explanations and communications

  • Stephen B.09-07-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Everything was excellent.

  • Joyce C.09-06-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Quentin & VW of Ft Myers made the entire buying experience easy, fast & very pleasant. We felt we were treated fairly throughout the process.