Average Score (837 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

837 Ratings

4.8 Average

Models
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  • Robert S.12-31-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Ana P.12-29-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Excellent service

  • Donnalee B.12-29-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The service was excellent.

  • John B.12-27-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Carolyn S.12-27-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Service writer was very understanding and helped us as soon as we called even though we didn’t have an appointment

  • Elizabeth L.12-27-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I have had a few issues with my brand new VW Every time, the service dept has helped me get them fixed and accommodated rides home for me as well.

  • Carlos C.12-26-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Simple; outstanding customer service as usual...

  • Harriet R.12-26-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Marie was very pleasant to work with. Understood my concerns and was diligent in handling the recall.

  • Marie L.12-26-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Amy L.12-26-2024

    TYPE:SalesMODEL:TaosYEAR:2024