Average Score (837 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

837 Ratings

4.8 Average

Models
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  • William S.12-25-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Lorraine M.12-23-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Amy M.12-22-2024

    TYPE:ServiceMODEL:ArteonYEAR:2023

    Ray & Garrett are always VERY Helpful, Knowledgeable, & SUPER Friendly … It’s ALWAYS A Positive Experience each time I’m in for Service Maintenance or an issue. Also a warm, friendly feeling when pulling in and being greeted by Mr. Carlos and his Wonderfully Friendly Smile- He’s The Best!

  • Mary E.12-22-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Always quick, prompt service. Always acknowledged when I come in.

  • Donald C.12-22-2024

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

  • Larry N.12-21-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    Great sales rep

  • Marsha B.12-20-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    At times it was confusing but for the most part it was very easy and smooth. I have always bought my car through VW becauof the service they provide.

  • Md M.12-19-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Here’s a polished version of your feedback: I recently purchased a Volkswagen Taos, and as a college graduate buying my first car, I was beyond excited! The service was excellent, and I really admire the Volkswagen brand. During the process, the sales representative mentioned I would receive a gift from their store, like a hoodie, hat, or water bottle, which made me even more excited. However, after the purchase, I didn’t receive any gift, which was disappointing. I truly love Volkswagen, and receiving a small token of appreciation would have made my experience even more special.

  • Karen P.12-18-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

    Everyone was very professional and friendly. I very much appreciated. The shuttle ride back that was amazing.

  • Caley F.12-18-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    Excellent help from salesman, he was extremely knowledgeable and answered all of my questions. Thank you.