Average Score (837 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

837 Ratings

4.8 Average

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  • Sonia R.12-18-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    I chose my rating due to the phenomenal experience I had with the dealership, specifically with cameron, josiah, and their sales manager dean. they truly helped me to find the perfect car to fit my needs before even stepping into the dealership and once i arrived they worked hard to get a good deal for me! I will say the VW of ft myers is miles ahead in customer service and care compared to the VW of naples, the naples branch shows no consideration or respect for their customers and they only care about a paycheck, the ft myers branch truly cares about their customers and the people who walk through their door and i will be back again with my little sister when she’s ready to get her first car in a couple years!

  • Niruka M.12-16-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Gary was awesome, very helpful and patient. Best experience we have had at a dealership.

  • Michael F.12-14-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    I thought that Cameron was one of the best sales person that I have ever engaged with at a car dealership.

  • Julio S.12-13-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

    service and cost explained and was done with no issues.

  • Gary J.12-13-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    My service did everything she could to get my car with a technician who completed the job promptly and completely.

  • Donald K.12-12-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Klaus B.12-12-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Victor S.12-12-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Patricia D.12-12-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Monica P.12-12-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    For the third time, I've had the pleasure of purchasing a vehicle from Gary. As always, his infectious enthusiasm and genuine desire to find me the perfect car at the right price. I HIGHLY recommend Gary to anyone seeking a seamless and enjoyable automotive experience. Jimmy is a magic maker, who tirelessly worked behind the scenes to make everything fall into place, a heartfelt thank you. His unwavering commitment to customer satisfaction was truly exceptional. Then there’s Dean….. Dean's wit and humor made the typically mundane closing and signing process enjoyable. His ability to lighten the atmosphere and make me laugh throughout the closing is unmatched. Not only was he entertaining, but he also demonstrated an impressive level of professionalism and expertise.