Average Score (837 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

837 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Gudrun R.12-11-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Karan P.12-11-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

    Very efficient and professional

  • Gibran H.12-10-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Ray was wonderful, he's always so friendly and willing to give honest and helpful tips. He also helps in getting your service done in a timely manner.

  • Alp E.12-10-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Jack L.12-09-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Cameron my salesman made me feel at ease during the process he was patient and listened to my concerns we were able to come to an agreement that I was comfortable with

  • Maria I.12-09-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Carole C.12-08-2024

    TYPE:ServiceMODEL:PassatYEAR:2020

    I did not have an appointment so I dropped off my car because I was concerned about some warnings that appeared on the screen. I thought I would probably hear from the service desk the next day, but to my surprise they called the same day to update me of the problems. I was amazed at the quick response.

  • Paula R.12-08-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Love working with Garrett! He is sweet and honest! Always willing to work with my crazy schedule.

  • Kristina A.12-08-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Jeremy W. was absolutely amazing! He made the process incredibly easy and was so nice to work with. Would definitely recommend him to anyone looking to buy a new car!

  • Dale H.12-08-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    This service appointment was a great experience. Service as expected and the service manager reminded me of a recall notice, checked to see if parts were available and then added the recall work to the service.