Average Score (837 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

837 Ratings

4.8 Average

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  • Jo P.11-30-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Raymond was excellent in solving part of our problems.

  • John C.11-29-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Service was excellent, and they provided updates informing me of the inspection.

  • Mary A.11-29-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    JW was an awesome salesman. Hi knows his vehicle’s well and answered all of our questions!

  • Lauren W.11-29-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Gary was great to work with and very helpful for a smooth process. It was efficient and they were all quick to get the deal done.

  • Christine Z.11-29-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    JW was fantastic and understood exactly what I was looking for.

  • Vincent T.11-29-2024

    TYPE:ServiceMODEL:GolfYEAR:2018

  • James R.11-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    All service personnel were very cooperative and helpful.

  • Paul B.11-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Excellent attention to detail. Service advisor listened well.

  • Lisa L.11-28-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Each person that helped me was a complete joy !!!

  • Colston M.11-28-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

    Kim in service was beyond helpful with getting my vehicle maintenance done in a fast timely manner. She was also able to get my car in the shop almost right away. Paul in parts is also a huge help and very knowledgeable about the Volkswagen brand. Thank you guys!