Average Score (837 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

837 Ratings

4.8 Average

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  • Sheyenne M.11-28-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Jovan J.11-27-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    I had an amazing experience at VW of Fort Myers while leasing my new 2024 VW Taos. From start to finish, everyone was professional, helpful, and made the process so smooth. Luis, the consultant who helped me, was incredibly kind and never made me feel pressured. The manager, Tommy, was easy to talk to and extremely professional. Together, they worked with me to find a monthly payment that fit my budget, which I truly appreciate. When it came time to finalize the lease, Robert walked me through the signing process effortlessly. He was very friendly and made everything feel simple and stress-free. Overall, I’m absolutely thrilled with my new car and the exceptional service I received. I’ve already recommended VW of Fort Myers to friends and family for their next vehicle! Thank you, Luis, Tommy, and Robert, for making this such a great experience!

  • David L.11-27-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    Service Advisor provided excellent service, kept me informed and check out was simple.

  • Caleb K.11-27-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    They did a great job getting us in and out quick after properly, addressing the problem.

  • Anthony I.11-27-2024

    TYPE:ServiceMODEL:ArteonYEAR:2023

    VW of Fort Myers friendly and accommodating service advisors understood the issue and immediately was able to provide assistance and scheduling in completing the job.

  • James W.11-27-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The rear climate control panel top two buttons were Stuck on high. They replaced the module and panel within an hour after I brought the car in for service.

  • Jose I.11-27-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Juan V.11-27-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Great customer service, very polite, professional, helpful and friendly.

  • Omar R.11-27-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Joe was awesome. Easy to work with and understood my situation.

  • Steven K.11-27-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    VW Fort Myers - Team effort. Welcoming, respectful and friendly No sales pressure the entire VW Team provided professional dialogue We stopped in to look at a used vehicle and left the dealership with a new 2024 VW Atlas We are very pleased with our decision and many thanks to VW Fort Myers