Average Score (837 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

837 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Robert K.11-18-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

  • Ramon R.11-18-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Justin C.11-17-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    My salesperson, Josiah, was very knowledgeable, friendly and helpful through the experience. I was not sure what I've would buy when I came in, but he ultimately made my choice easy. It was the least stressful car buying experience I ever had.

  • James W.11-17-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Excellent customer service from both my salesman, Todd, and the general manager Jim.

  • Mary L.11-17-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Terry G.11-17-2024

    TYPE:ServiceMODEL:PassatYEAR:2020

  • Mario D.11-16-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Excellent

  • Peter V.11-16-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Went for ONLY a tire rotation which took too long for something so simple, about 2.5 hrs !! Then my car was NOT washed...very disappointed!

  • Daniel B.11-16-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Ray in service was spot on with everything and made me feel like a human

  • Edward W.11-16-2024

    TYPE:SalesMODEL:AtlasYEAR:2024