Average Score (837 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

837 Ratings

4.8 Average

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  • Kirk L.10-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Kim was outstanding. She made sure I had an Uber ride to and from work when my car was in the shop. Above and beyond service which I greatly appreciated!

  • Angelo C.10-28-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Spoke with Garrett and ray both communicated with me well. Always enjoy my experiences here!

  • Susan C.10-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Ray Wood, my service writer, was great about getting my car in and serviced in great time.

  • Jane A.10-28-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    JW was my sales pereson. He went above and beyond to help me purchase my new car. Professional , courteous and knowledgeable with good communication skills.

  • Michael T.10-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Great service and service manager Ray.

  • Vicki G.10-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Always treated right in the service department

  • Joni A.10-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Martha M.10-27-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    Not only professional people, but very patient, and caring! Out standing service overall.

  • Sam S.10-27-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Lowell T.10-26-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    I am fortunate to have a great Service Consultant in Garrett Neuburger managing service for both of our VW’s. He’s the main reason for the 5 stars, but the technicians have also done a fantastic job keeping our vehicles in top running order. Lastly, the dealership operation has been consistently smooth, which has been very much appreciated.